Zocdoc CEO Predicts AI Will Replace ‘Dr. Google’ in Healthcare Revolution
Zocdoc’s CEO reveals how artificial intelligence is reshaping healthcare access while maintaining crucial human oversight. The platform’s AI assistant Zo handles scheduling tasks, but the company draws a hard line at medical advice despite growing consumer demand for AI health consultations.
The Shift from Dr. Google to Dr. AI
Healthcare technology platform Zocdoc is positioning itself at the forefront of what CEO Oliver Kharraz describes as the inevitable replacement of “Dr. Google” with “Dr. AI.” According to reports from a recent TechFutures conference interview, Kharraz believes patients will increasingly turn to artificial intelligence for initial medical guidance while maintaining human doctors for complex diagnoses and treatments.