BusinessInnovationTechnology

USPS Expands Returns Partnership with Amazon Amid Growing Reverse Logistics Market

The United States Postal Service is expanding its partnership with Amazon for doorstep returns services. This collaboration comes as reverse logistics becomes increasingly important for USPS’s financial turnaround strategy.

Postal Service Expands Returns Services with Major Retailer

The United States Postal Service is deepening its collaboration with Amazon to provide convenient doorstep returns services, according to recent reports. This strategic partnership emerges as reverse logistics services could become a crucial component of the Postal Service’s efforts to improve its financial performance, sources indicate.

BusinessStartups

How Customer Listening Strategy Landed Little Spoon in 1,800+ Target Locations

After losing a major Whole Foods deal in 2015, Little Spoon’s founders built a direct-to-consumer empire before strategically entering retail. Their customer listening strategy identified unmet needs that resulted in Target’s largest food and beverage launch across 1,800+ locations.

When Little Spoon co-founders Ben Lewis and Angela Vranich lost a significant Whole Foods Market deal in 2015, they could have viewed it as a devastating setback. Instead, they told Inc. it became “the best thing that ever happened to them,” forcing them to build a robust direct-to-consumer business that would eventually position them for unprecedented retail success.

The Strategic Pivot From DTC to Retail Expansion